RETURN  & REFUND POLICY
Professional services

ZRK LLC warrants that for thirty (30) days after the performance of Professional Services for customers provided under a statement of work, such Professional Services were performed in a proper and professional manner consistent with industry standards.

Otherwise, such Professional Services are provided by ZRK LLC “as is”.

Once requested by you, ZRK LLC will charge your account or credit card the amount agreed upon under the executed contract, or as otherwise agreed upon by the parties.

If a project is delayed at the request of the client, due to the client’s internal processes, ZRK LLC will not be responsible for any costs incurred by this delay, any fees or damages will stand with the client unless agreed in writing at the time or delay by the client.

Refunds

In most cases you have paid for Professional services and seen the results of using them and received profit from the efforts or deployment . If you do not see return on investment or improvements  that was promised, ZRK LLC will do everything in its power to ensure that the lack is made up to you in some way.

However, we DO suggest that if you ARE having issues, you let us try to help you – submit an email support to contact@zarkouna.com or call (949) 346-6864 before you decide to cancel. Often it’s a simple fix to get things up and running for you again, or to determine why results not seen as promised for you (which happens all the time online) – we’re here to help.

If you feel that you were inappropriately charged for a service or product, or would like to speak to someone about a refund for a different reason, please submit an email to contact@zarkouna.com or call (949) 346-6864.

ZRK LLC customer service representatives are available 7 days per week 5:00 A.M. to 4:00 P.M. GMT at contact@zarkouna.com or call (949) 346-6864 for any billing related questions